Wyndham Garden at Palmas del Mar received TripAdvisor Certificate of Excellence
Wyndham Garden Hotel at Palmas del Mar announced that it has received the TripAdvisor Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“Wyndham Garden Hotel & Casino at Palmas del Mar is pleased to receive a TripAdvisor Certificate of Excellence,” said Maricarmen Borges, Senior Corporate Vice President at Empresas Santana, owners of the hotel. “Our respectful and responsive staff always strives to deliver a great memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
About Wyndham Garden at Palmas del Mar
Located 30 miles Southeast of San Juan and 23 miles from Luis Muñoz Marín International Airport, the Wyndham Garden at Palmas del Mar is situated within the gates of Palmas del Mar, Puerto Rico’s largest resort community, and is just steps away from Palmas del Mar Beach, nearby shopping and dining. The hotel’s 107 guest rooms, including 14 junior suites and 11 one-bedroom suites, are well-appointed with flat-screen televisions, spacious work areas, free high-speed wireless Internet access and complimentary bottled water each day. Select rooms offer private balconies with views of the hotel’s manicured grounds and room service is available daily.
Guests can enjoy the outdoor infinity-edge pool with swim-up bar, whirlpool and separate children’s pool. The hotel also provides access to a variety of outdoor sports and activities, including 36 holes of golf at nearby Palmas del Mar Golf Course and 16 on-site tennis courts. Additional hotel offerings include concierge and business services, fitness center, activities desk, game room and Casino Real, the hotel’s full-service casino spanning more than 6,000 square feet. Wyndham Garden at Palmas del Mar provides more than 6,000 square feet of flexible meeting space, including lake and garden settings. The hotel’s Grand Ballroom, ideal for weddings, business meetings and social gatherings, can accommodate up to 450 people. Meeting planners and event-goers have access to the hotel’s on-site, experienced meeting professionals, audio-visual equipment, high-speed Internet access and catering services.
Wyndham Garden at Palmas del Mar is owned and operated by Puerto Rico-based Empresas Santana, a family-owned business conglomerate dedicated to the development and management of prominent hotels, casinos, and other hospitality related businesses. Empresas Santana also owns a Wyndham Hotel Group sister property Howard Johnson Hotel – Isla Verde in downtown San Juan.
Wyndham Hotels and Resorts, LLC, a subsidiary of Wyndham Worldwide (NYSE: WYN), offers upscale hotel and resort accommodations throughout the United States, Europe, Canada, Mexico, China and the Caribbean. All Wyndham® hotels are either franchised by the company or managed by Wyndham Hotel Management, Inc., one of its affiliates or through a joint-venture partner. Additional information and reservations for all Wyndham hotels are available by calling (800) WYNDHAM – (800) 996-3426 – or visiting www.wyndham.com.
TripAdvisor is the world’s largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors. TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 20 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.onetime.com, www.seatguru.com, www.sniqueaway.com, www.smartertravel.com, www.tingo.com, www.travel-library.com, www.travelpod.com, www.virtualtourist.com, www.whereivebeen.com, and www.kuxun.cn.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, January 2013
**Source: Google Analytics, worldwide data, March 2013
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